Greg Smith

Partner

Head of Digital Problem Solving

Greg helps organizations solve their intractable problems using disruptive digital technologies and ways of working

Greg Smith

Education

University of Leicester
BSc (Hons), Biological Sciences

Past Experience

Atos Consulting
Partner, Global Head of IT Strategy & Transformation, Chief Knowledge Officer (UK Consulting)
Yodel
Chief Information Officer
Capgemini
Consulting CIO
Kingfisher
Senior roles at Kingfisher’s property division (Chartwell Land) and entertainment distribution and category management business (Entertainment UK)

Greg Smith

Greg is a Partner at Arthur D. Little, based out of our London office, and leader of Digital Problem Solving practice.

Greg focuses on how emerging digital technologies and associated ways of working can be harnessed to drive the transformation of the business, either to breakthrough problems or to seize new opportunities. He believes that the technology patterns and approaches that have been used by businesses in the past are no longer appropriate to the challenges they now face and that new approaches will have to be adopted if the full potential of the “digital revolution” is to be realized.

Over a 25 year+ career in technology, Greg has worked within businesses as an IT leader, and through consulting organizations as a strategic advisor and intractable problem solver to clients across a wide range of sectors. 

Additionally, he has led innovative programs covering IT and Digital strategy, IT operating model transformation, customer strategy, business operating model redesign and the IT interventions required to effectively enable mergers and demergers.
 

Recent Publications

Winning the war for digital talent
Winning the war for digital talent
Businesses across the world are facing a shortage of professional talent and expertise in digital and IT skills and capabilities. For example, a 2021 survey suggested that 76 percent of IT decision-makers worldwide faced critical skills gaps in their departments, an increase of 145 percent since 2016.[1]
Act now for full digital transformation of air traffic control
Leveraging COVID-19 crisis for more efficient, sustainable, and effective business models for ANSPs.
The Company of Tomorrow
The COVID-19 crisis hit the world as this edition of Prism was in preparation. Needless to say, the outlook for business, at least in the short term, has changed radically in just a few weeks. Nevertheless, it’s becoming increasingly clear that one effect of the crisis has been acceleration of trends that were already there, such as virtualization of the workplace, further penetration of digital technologies (for example, AI and the IoT), and “asset-light” business models that make businesses more responsive and resilient to rapid shocks.

Greg Smith

Greg is a Partner at Arthur D. Little, based out of our London office, and leader of Digital Problem Solving practice.

Greg focuses on how emerging digital technologies and associated ways of working can be harnessed to drive the transformation of the business, either to breakthrough problems or to seize new opportunities. He believes that the technology patterns and approaches that have been used by businesses in the past are no longer appropriate to the challenges they now face and that new approaches will have to be adopted if the full potential of the “digital revolution” is to be realized.

Over a 25 year+ career in technology, Greg has worked within businesses as an IT leader, and through consulting organizations as a strategic advisor and intractable problem solver to clients across a wide range of sectors. 

Additionally, he has led innovative programs covering IT and Digital strategy, IT operating model transformation, customer strategy, business operating model redesign and the IT interventions required to effectively enable mergers and demergers.
 

Recent Publications

Winning the war for digital talent
Winning the war for digital talent
Businesses across the world are facing a shortage of professional talent and expertise in digital and IT skills and capabilities. For example, a 2021 survey suggested that 76 percent of IT decision-makers worldwide faced critical skills gaps in their departments, an increase of 145 percent since 2016.[1]
Act now for full digital transformation of air traffic control
Leveraging COVID-19 crisis for more efficient, sustainable, and effective business models for ANSPs.
The Company of Tomorrow
The COVID-19 crisis hit the world as this edition of Prism was in preparation. Needless to say, the outlook for business, at least in the short term, has changed radically in just a few weeks. Nevertheless, it’s becoming increasingly clear that one effect of the crisis has been acceleration of trends that were already there, such as virtualization of the workplace, further penetration of digital technologies (for example, AI and the IoT), and “asset-light” business models that make businesses more responsive and resilient to rapid shocks.

More About Greg
  • University of Leicester
    BSc (Hons), Biological Sciences
  • Atos Consulting
    Partner, Global Head of IT Strategy & Transformation, Chief Knowledge Officer (UK Consulting)
  • Yodel
    Chief Information Officer
  • Capgemini
    Consulting CIO
  • Kingfisher
    Senior roles at Kingfisher’s property division (Chartwell Land) and entertainment distribution and category management business (Entertainment UK)