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Successfully embarking on the Omnichannel journey

Information about what we as customers want to know, do or get, as well as reviews, comparisons and deals are available via the devices we use at every point throughout the day: that is what “Omnichannel” is about.

Technology & innovation management

Industrial IoT

Der deutsche Industrial-IoT-Markt 2017-2022. Zahlen und Fakten

Im internationalen Vergleich ist der deutsche Markt für Industrial-IoT hoch entwickelt und wird sich in den nächsten fünf Jahren mehr als verdoppeln, auf circa 16,8 Milliarden Euro Umsatz im Jahr 2022. Zu diesem Ergebnis kommt unsere gemeinsam mit dem eco – Verband der Internetwirtschaft e.

Automotive Operations management

Beating the odds

Collaboration strategies will bring success in a competitive environment

The world is undergoing unprecedented changes.


A perspective on the Iranian metals & mining industry

Ambitious plans to boost production

Iran is a strong, growing economy. It experienced significant recovery in 2016 as a result of sanction relief. GDP growth in the six months to March 20, 2017 reached 7.4 percent.

Industrial goods & services

CDO versus CIO –a non-zero-sum game

How a fruitful tension can be created from the imminent conflict between CDO and CIO

Digital units – savior of innovation?
Technology & innovation management, Information management

LNG still in transit

Change continues in the LNG industry, but the pace is evolution, not revolution

The LNG industry finds itself today in a very different situation than was expected 10 years ago.

Oil & gas

Generating business value from data

Safeguarding reputation and improving efficiency through data-driven risk models

With advances in technology, companies are now collecting far greater quantities of data about their business processes and assets than before.


Retail network – Radical changes ahead

Dealers’ future business models need to evolve towards a mobility-solutions hub

Technological disruptions and new client needs are causing the automotive industry to evolve toward a model based on mobility services. Mobility on demand will become its greatest component, which will require transitioning from a product model to a service model.


“E-lectric” customers

Understanding customers’ online engagement with their power and gas utilities: The case of Spain

”Utilities, brace for the online impact.”

Marketing & sales

The advent of consumer owned genetic profiles

Personal genetic services due for explosive growth

Access to genetic information is becoming critical to the effectiveness of a new wave of medical treatments that are becoming available now.

Healthcare & life sciences